Ford Explorer: Structure — roof and pillars

The hazard

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

What to do

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.