Gem · United States · High
Gem E4, E6 +2 more: Suspension — lower ball joint
Affects Gem E4, E6, Elxd, E2 · 2009–2025 — about 5K vehicles.
The hazard
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
What to do
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational