Mercedes-Benz · Canada · Mod
Mercedes-Benz C Class, GLC Class +14 more: Electrical
Affects Mercedes-Benz C Class, GLC Class, A Class, GLA Class, SLC Class, CLS Class, GLB Class, CLA Class, GT Class, E Class, B Class, S Class, G Class, GLS Class, SL Class, GLE Class · 2019–2021 — about 75K vehicles.
The hazard
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
What to do
Contact your dealer; the remedy details were not included in the filing.