Ford · Canada · High
Ford Explorer, Police Interceptor Utility (Explorer): Structure
Affects Ford Explorer, Police Interceptor Utility (Explorer) · 2016–2019 — about 14K vehicles.
The hazard
Issue: On certain vehicles, the repairs completed by a Ford dealer during customer satisfaction program 20N11 may not be effective. As a result, a second repair is required. On certain vehicles, the roof rail covers could become loose and detach while driving. Note: This recall is an expansion of Transport Canada recall no. 2021-267. Vehicles repaired under that recall don't require this repair. Safety Risk: A roof rail cover that detaches while driving could create a hazard for other road users and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, secure the roof rail covers.
What to do
Contact your dealer; the remedy details were not included in the filing.