Mercedes-Benz · United States · High
Mercedes-Benz AMG GLS63, AMG E43 +90 more: Electrical system — software
Affects Mercedes-Benz AMG GLS63, AMG E43, GLE550E, GLS550, GLA 250, CLA250, AMG CLA45, GLC300, AMG C43, AMG C63, AMG GLC43, AMG E53, G 550, AMG G63, AMG G65, AMG GLE63, AMG GT53, GLC 300, AMG GLA45, GLS450, AMG SL63, GLS 450, A 220, CLA 250, GLS 580, AMG S63, AMG GT, AMG A35, AMG CLA35, AMG CLS53, AMG SLC43, GLB 250, AMG E63, S600, SLC300, SLC 43 AMG, AMG GLE43, AMG SL65, S65 AMG, AMG GT C, AMG GT R, AMG GT S, GLE 350, GLC 350, S 560 E, S 450, GLE 400, SL63, C 300, SL 550, GLE 350 E, E 350, SLC 300, S 560, GLS 550, E400, C300, CLS550, AMG GLC63, S560, AMG S65, AMG GLA35, GLE 580, E 450, SL550, S650, SL 450, E 300, CLS 450, GLE 550 E, C 350 E, GLE 450, G550, AMG SLC 43, AMG GT63, E550, E300, GLE350, S550, GLS580, AMG GLE53, C350E, E 400, AMG CLS63, E 350 E, CLS 550, B 250E, S550E, GLE400, AMG GT43, AMG GLB35, SL450 · 2016–2021 — about 1.3M vehicles.
The hazard
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
What to do
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.